Refinery control room with operators on shift
·Engagement model

A four-phase workflow. The same one for a 200-mile pipeline or a 38-day turnaround.

Every engagement starts at the walk-down and ends with a quarterly KPI report. No proposal-ware. No scope creep. No surprises at the audit.

  1. 01
    Week 0 – 2

    Site assessment

    Failure-mode inventory and KPI baseline. No proposal until the asset is walked.

    • Full asset walk-down with the operator's reliability lead
    • Integrity history review (ILI, NDT, MOC, incident logs)
    • KPI baselining: MTBF, unplanned downtime, recordable rate, OPEX
    • Stakeholder map and SSOW handshake with operations
    Reliability engineer conducting on-site walk-down with operations team
  2. 02
    Week 2 – 6

    Engineering analysis

    Risk-ranked scope, ROI model, and signed-off engineering response.

    • Risk-based inspection (RBI) matrix and criticality ranking
    • Quantitative ROI model against the baselined KPIs
    • Scope-of-work, mobilisation plan, and PTW interface
    • Sign-off with operations, maintenance, and HSE
    Engineers reviewing process data in refinery control room
  3. 03
    Week 6+

    Solution deployment

    Crew mobilisation under client SSOW. Daily reporting, weekly engineering review.

    • Certified crew mobilisation under client PTW & SSOW
    • NDT, chemical, instrumentation, or turnaround execution
    • Daily superintendent reports, weekly engineering review
    • MOC-controlled scope changes — no field improvisation
    Field crew executing inspection scope on refinery process unit
  4. 04
    Continuous

    Monitoring & optimisation

    Remote dashboards and quarterly KPI report against the original baseline.

    • Remote condition-monitoring dashboard (412+ tag capacity)
    • Quarterly engineering review with the operator's leadership
    • Contractual KPI reporting against the original baseline
    • Continuous scope refinement, audit-ready document control
    Liquefied natural gas terminal with operational instrumentation

Start with a no-cost site assessment. We mobilise within 10 working days.